Shipping policy

Last Updated: February 23, 2026

At Bix Bazaar, we strive to deliver your orders quickly and securely. This Shipping Policy explains how we process, ship, and deliver your orders.

By placing an order with us, you agree to the terms outlined below.

Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders are not processed on Sundays or public holidays.

  • In case of high order volume, processing may take additional time.

  • If there is a significant delay, we will notify you via email or phone.

We reserve the right to cancel or refuse any order at our discretion due to pricing errors, stock issues, or suspected fraudulent activity.

Shipping & Delivery Time

  • Estimated delivery time: 3–10 business days from dispatch.

  • Delivery timelines may vary based on location, courier availability, and external factors.

  • Remote or rural locations may require additional delivery time.

Delivery delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Logistics or courier disruptions

  • Unforeseen circumstances beyond our control

Bix Bazaar is not liable for delays caused by such factors.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Shipping fees are non-refundable, except where required by law or if the error is from our side.

Order Tracking

  • Once your order is shipped, you will receive tracking details via email or SMS (if available).

  • Customers are responsible for monitoring shipment status.

Incorrect Address or Delivery Failure

  • Customers must provide accurate shipping details at checkout.

  • We are not responsible for delays or losses due to incorrect or incomplete addresses.

  • Additional shipping charges may apply for re-delivery.

If a package is returned to us due to incorrect details or failed delivery attempts, re-shipping charges must be paid by the customer.

Delivery Confirmation

  • Orders are considered successfully delivered once marked delivered by the courier partner.

  • Bix Bazaar is not responsible for lost or stolen packages after successful delivery confirmation.

Damaged or Missing Items

Customers must inspect orders upon delivery.

If you receive a damaged, defective, or incorrect product:

  • Contact us within 48 hours of delivery

  • Provide order details and photo/video proof

  • Claims made after 48 hours may not be accepted

International Shipping (If Applicable)

  • International shipping availability may vary.

  • Customers are responsible for customs duties, taxes, and import charges.

 

Contact Information

For shipping-related questions or concerns, contact:

Bix Bazaar
Court Road, Shri Nath Rojkar Centre
Sikar Court Road, Sikar, Rajasthan – 332001, India
Email: info@bixbazaar.com